Laughing Instead of Grumbling
Making our clients happy is our goal here with Schwebel & Associates. We can talk all day long about how good we think our service is, but the best recommendations come directly from satisfied clients. Case in point - recent buyers who purchased an older home in Charlotte that seemed to have one obstacle after another throughout the entire process. The entire transaction was a classic example of why you should use a licensed REALTOR. But in the end, they were completely happy with their home and they have nothing but kind words for us:
"We want you to know how highly we think of you, Deb and, especially Keith. Keith is a college friend and fraternity brother of Chris’ and working with friends does not always go as well as our experience did with Keith. He handled all the headaches that went with our home purchase (many more than the typical fare), and he handled them in a way that left us laughing instead of grumbling.
We cannot thank him or you and Deb enough for all you did to help us find such a happy home. We felt we were in the best possible hands and have not hesitated to let everyone know that you guys never stop working for your clients. It’s true! Two weeks ago I called Keith with a plumbing issue and he connected me with a highly professional, competent plumber.
Thank you really doesn’t begin to express our gratitude. I can tell you this, as long as we have breath in our bodies, we will be using Keith for all our future real estate transactions.
We wish you all a wonderful Holiday and a blessed New Year."
Thank YOU, Amy & Chris. That is why we do what we do.
We’d love to help you with your next Charlotte real estate transaction!
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2 Responses to “ Laughing Instead of Grumbling ”
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Many buyers and sellers think of just saving on the commission that REALTORS are paid. The value of a true professional is not just measured in dollars and cents, but also the knowledge of how to best help the client achieve their real estate goal. The testimonial from your client shows that you have earned this distinction.
Thanks, Mack. As I stated above - our goal is to provide excellent service. Satisfaction from knowing that you’ve made a client happy is the best feeling there is!